The rules of working with GetCustomer.online, in plain language. Last updated: [06/OCT/2026]
Please read these terms before using our website or hiring us.
By visiting GetCustomer.online, submitting an enquiry, or hiring us for any service, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services. These terms apply together with our Privacy Policy and Refund Policy.
GetCustomer.online is a digital agency based in India. In these terms, “we”, “us”, “our” means GetCustomer.online, and “you”, “the Client” means the person or business that engages us.
We provide the following services, as agreed in writing (proposal, quote, invoice, email or WhatsApp confirmation):
The exact scope, deliverables and timeline are those stated in your approved quote or proposal. Anything outside that scope is a separate piece of work and may be charged separately.
Prices shown on our website are starting prices only. Final pricing depends on scope, business requirements and campaign complexity, and is confirmed in a written quote. Quotes are valid for [15] days unless stated otherwise. Prices are in Indian Rupees (₹) and are exclusive of GST and other applicable taxes unless stated otherwise.
Ad spend (money paid to Google, Meta or other platforms) is separate from our management fee and is paid by the Client directly to the platform, or to us in advance if agreed in writing. We are not responsible for platform charges, policy-related ad rejections, account suspensions or changes to platform rules and pricing.
We build and optimise for real business outcomes, but we do not guarantee specific Google rankings, traffic, leads, sales, revenue or return on ad spend. Results depend on many factors outside our control, including competition, market conditions, budget, your product or service, your response time to enquiries, and changes made by search engines and ad platforms. Any figures or examples we share are illustrative and not a promise of future results.
To deliver on time and well, you agree to:
Timelines are estimates and begin once we have received the advance payment and all required material from you. Each package includes the number of revision rounds stated in your quote. Additional revisions, or changes after final approval, may be charged separately.
Unless you tell us in writing that you do not want this, we may show the finished work, and non-confidential results, in our portfolio, case studies and marketing. We will not publish your confidential data.
Our services may rely on third-party platforms and tools such as Google, Meta, WordPress, hosting providers, domain registrars, payment gateways and analytics tools. These are governed by their own terms and are outside our control. We are not liable for their outages, policy changes, data loss or discontinued features.
Unless included in your quote, hosting, domain registration, premium plugins, SSL, email services and ongoing maintenance are separate and billed by the provider or by us. Domains and hosting accounts should be registered in the Client’s name wherever possible. We recommend that you keep regular backups.
Each party will keep the other’s non-public business information confidential and use it only for the project. This does not apply to information that is public, already known, or required to be disclosed by law.
Either party may end a service by giving [15] days’ written notice. Work completed up to the date of cancellation, and any non-refundable third-party costs, remain payable. Refunds, where applicable, are governed by our Refund Policy.
To the fullest extent permitted by law, GetCustomer.online will not be liable for indirect, incidental or consequential losses, including loss of profit, revenue, data, business or reputation. Our total liability for any claim relating to our services is limited to the amount you paid us for the specific service in the [3] months before the claim arose.
You agree to protect us against claims, losses and expenses arising from content, products or services you supply or promote, your breach of these terms, or your violation of any law or third-party right.
You agree not to misuse our website: no unlawful activity, no attempts to hack or disrupt it, no scraping without permission, and no copying of our content or design without consent.
We collect and use personal data (such as your name, phone, email and business details) only as described in our Privacy Policy and in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023. If we process your customers’ data on your behalf, you are responsible for having the necessary consent and lawful basis.
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, power or internet failures, strikes, government action, or platform outages.
These terms are governed by the laws of India. We will first try to resolve any dispute through good-faith discussion. If that fails, the courts at [CITY, STATE] will have exclusive jurisdiction.
We may update these terms from time to time. The “Last updated” date at the top shows the latest version. Continued use of our website or services after changes means you accept the updated terms.
GetCustomer.online Digital Agency
Phone: +91 92117 27026
WhatsApp: +91 92117 27026
Email: support@getcustomer.online